FAQS Removals
  • Home
  • Office Relocation
  • House Move
  • IT Relocation
  • Warehouse Clearances
  • Waste Clearance
  • Building Closures
  • Electoral Logistics
  • About Us
  • Resources
  • Testimonials
  • Contact Us
  • Blog
  • FAQS
  • About Us
  • Resources
  • Testimonials
  • Contact Us
  • Blog
  • FAQS

Your Questions, Our Answers

What Insurance do you carry?

We are fully insured with no claims to date. Our levels of insurance are as follows:

  • Employer’s Liability £10 million
  • Public Liability £5 million
  • Goods in Transit £25,000 per vehicle

How do you move furniture when staff are in the building?

We always give your staff priority for all areas including stairs and lifts. If a member of your staff represents a hazard we will stop immediately and provide a safe passage for the staff member.

Do I need to be on site all of the time?

No, as long as instructions are clear. We can even open up and lock up after.

What condition will the building be left in?

After we have removed all items from the building, we will clean and sweep hard floors and vacuum carpets. We will also sweep outside the building if any mess has been made by us.

Do you dismantle furniture?

Yes. Particularly if your furniture doesn't fit during removal from your property. We will dismantle and rebuild the furniture.
The cost of this is included in our quotation.

What do I need to do with my kitchen appliances?

Simply empty your fridge and freezer and defrost your freezer (defrost is optional). We will disconnect all your appliances and can reinstall them at your new property except for gas cookers. You will need a qualified gas safe engineer to disconnect and reconnect any gas appliances.

What happens to my waste once you've collected it?

Once we collect your waste, we will attempt, with your permission, to recycle as much as possible. This includes separating materials. This will also become cost effective to you and is also fantastic for the environment!

How do you estimate waste cost?

Waste cost can only be confirmed once we have disposed of your waste at the recycling centre. It is all down to weight, you only pay for the exact amount we paid at the recycling centre plus our labour charge to take it there. We can provide an estimated waste cost before the job takes place and then confirm once completed. This transparent way works with all our existing clients as our estimations are extremely accurate.

Office Move | House Move | IT Relocation | Warehouse Move | Building Closures | Electoral Logistics | Waste Clearance

Footer image

Arrows Removals of London Ltd
Registered office:
Unit 7d Compass Accountants, Venture House, The Tanneries, Titchfield, Fareham, Hampshire, PO14 4AR
Registered in England and Wales number: 03992994
All rights reserved | Website designed by FirstMobileSite.com

ToS | Privacy
Ok This site uses first party cookies only.
Read more

Heading